Legal
Privacy Policy
Last updated: 1 July 2025
Chronotope Consulting Pty Ltd (ABN 00 000 000 000) ('we', 'us', 'our') is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. Collection of Personal Information
We collect personal information that is reasonably necessary for our business activities. This may include your name, email address, phone number, postal address, and professional details. We collect this information directly from you when you contact us, engage our services, subscribe to our communications, or interact with our website. We do not collect sensitive information unless you provide it voluntarily and we have your consent.
2. Use of Personal Information
We use your personal information to provide and improve our consulting services, respond to enquiries, send relevant communications, comply with legal obligations, and manage our business relationships. We will not use your personal information for purposes other than those for which it was collected, unless you consent or we are required or authorised by law.
3. Disclosure of Personal Information
We may disclose your personal information to third-party service providers who assist us in operating our business (such as IT, communications, and professional advisers), where required by law or a court order, or with your consent. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Where we engage overseas recipients, we take reasonable steps to ensure they handle your information consistently with the APPs.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include secure storage systems, access controls, and staff training. While we strive to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete, or misleading. To make such a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Privacy Act 1988 (Cth). We may charge a reasonable fee for providing access.
6. Complaints
If you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), you may lodge a complaint with us by contacting our Privacy Officer. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Contact Us
For privacy-related enquiries, access or correction requests, or complaints, please contact our Privacy Officer at: Chronotope Consulting Pty Ltd, privacy@chronotopeconsulting.com.au. This Privacy Policy was last reviewed in July 2025 and may be updated from time to time. The current version will always be available on our website.